Strata & Owners Corporation Pest Control Melbourne

Pest control for strata and owners corporation properties

Under Victoria’s Owners Corporations Act, the OC has a duty to repair and maintain the common property — and when rats turn up in the bin room or cockroaches spread through a building, that duty lands on the manager’s desk. We make it the easiest job on your list: Amazon Pest Exterminators is family-owned with 25+ years in the industry, we service strata complexes across Melbourne and Victoria, and when you call, you deal directly with the owner — one contact who covers every building you manage, with consistent scheduling and reporting across the portfolio.

The question every committee asks first: who pays?

Pests on common property — bin rooms, basements, car parks, gardens, stairwells, corridors and roof voids — are the owners corporation’s responsibility. Pests confined to inside a lot are generally the lot owner’s. The grey zones (roof spaces and wall cavities are the classics) are where disputes start — so our reports state plainly which side of the line the problem sits on, giving you defensible grounds for the who-pays call. And where a job crosses the boundary, we split the billing: the OC’s invoice references your plan and work-order numbers, and lot-owner work is invoiced separately to the owner — so you’re never stuck arbitrating a shared bill.

What we handle for strata-managed buildings

• Common-area pest programs — scheduled preventative treatments of bin rooms, basements, car parks, gardens and roof spaces, monthly to quarterly depending on each building’s pressure.
• Whole-building German cockroach eradication — in apartment complexes, treating one unit at a time never works. We coordinate access and treat the building as one system. More on the enemy: cockroaches.
• Rodent control — locked, tamper-resistant bait stations in common areas, mapped, monitored and logged — safe around residents, children and pets.
• Termite inspections — clear written findings committees can act on, protecting the building as an asset.
• Seasonal problems — wasp nests on walkways, ants, spiders — handled fast on common property, with residents kept safe.
• Possums and birds — humane removal and proofing of roof voids, balconies and facades, inside Victorian wildlife rules. See possums and bird control.

Programs that slot into your maintenance plan

Larger owners corporations (over 50 lots) are now required to run maintenance plans and funds — and a scheduled pest program belongs inside that plan, not in the reactive-repairs pile. We’ll quote a recurring program per building that your committee can approve once and budget properly, with the frequency matched to the building’s real pressure rather than a one-size contract.

Paperwork your committee can table

Every visit is documented: a service report with photos, the bait-station map, SDS where products are used, and compliance certificates wherever they’re required — formatted so you can table them at a committee meeting or AGM without chasing anything. Work orders come in however your office works — phone, email or your platform — and our insurance certificates and Victorian licence details go on file for your contractor onboarding before the first job.

Residents stay comfortable

Occupied buildings need manners as much as chemistry: uniformed, licensed technicians, low-impact products safe around children and pets, scheduling that respects entry-notice requirements when lot access is needed, and after-hours treatment of common areas so the building barely notices we were there. If residents have questions on the day, our techs answer them plainly — that’s the family way.

We stand by the work

If pests return between scheduled services, we return to deal with it. That’s been the family promise for over 25 years, and it’s why strata managers who onboard us tend to stay — one less contractor to think about is the whole point.

Strata pest control questions

Who pays for pest control — the owners corporation or the lot owner?

Common property is the OC’s responsibility under its duty to repair and maintain; problems confined to a lot are generally the owner’s. Our reports state which side of the line each job sits on, and we split invoicing across the boundary so managers aren’t left arbitrating.

Can you invoice the owners corporation directly?

Yes — invoices go to the OC via your office, referencing your plan and work-order numbers. Lot-owner work is invoiced separately to the owner at their own cost, with their consent arranged up front.

Rats in the bin room — how fast can you get there?

Urgent common-property problems get same-day or next-day response, seven days a week — and phones are answered by a real person 7am–9pm on (03) 9436 0883, not a call centre.

Do you provide reports the committee can keep on record?

Every visit produces a photo-documented service report, plus SDS, logbooks and compliance certificates where required — formatted for committee records, audits and AGMs.

Are annual termite inspections mandatory for strata buildings in Victoria?

No law names them — annual inspections are the Australian Standard’s recommendation and plain good asset protection, since the OC’s maintenance duty covers the structure and home insurance almost never covers termite damage. We give committees written findings so the decision is informed, not guessed.

Can you also treat inside individual units?

Yes — at the lot owner’s own cost, invoiced separately, with access arranged directly so the manager isn’t the go-between. For building-wide problems like German cockroaches, we’ll recommend the whole-building approach because unit-by-unit treatment genuinely doesn’t work.

One call covers your whole portfolio

Call (03) 9436 0883 (7am–9pm, seven days) or send us an enquiry — most jobs quoted over the phone. Part of our commercial pest control service, alongside programs for restaurants and schools and childcare.