FAQ

Are your products pet friendly?

Yes. In some cases pets may need to be vacated for a maximum of one hour.

Is pest control safe for my family?

Yes - all our professional products are safe for children, pets, pregnant women and even elderly people.

I just bought a new home, do I need pest control?

Yes – treatment of new homes is one of the most important steps you can take to protecting your family and pets and achieving an environmentally safe home.

What types of pest control products do you utilise?

We use a range of pest control products including chemical barriers, physical barriers and monitoring systems. The best solution for you depends on your situation. We discuss every option.

How effective are your pest control products?

We always use top quality products as we are a licenced pest control company. As a professional company we have access to exclusive products not available to the general public.

What areas of Melbourne do you service?

We travel to all areas of inner and outer metropolitan Melbourne.

Do the products you use leave a mess?

No, all products are applied as per regulation so that no residue is left behind which means you can walk straight into your home problem free!

Do you offer pensioner and concession discounts?

Yes!

What does this include?

- Roof voids treated through the manhole or ceiling vents.

- Subfloor through manhole or vents and also weep holes externally.

- All internal skirtings with a light chemical residual spray.

- Full perimeter which includes windows, roof spoutings, fence lines, pergolas, sheds, garages and cubby houses etc..

How long does the process take?

This process will generally take us anywhere between 30mins-1hour. We ask that the house is vacant whilst we are completing this also.

Do we have to leave the house?

We ask that everybody vacates the property for a minimum of 2 hours on the day, once the chemicals dry it's more then safe to re-enter.

Our products are lo-odour, non allergenic and water based which ensures no staining!

We will be as accommodating as we can so please ensure to let us know the days and times that suit you best within standard work times and we will do our best to make this work.

What do we treat?

- Internal Skirtings
Storage boxes, clothing and any furniture (as long as it's not too heavy) to be moved from the skirtings or edges so we can provide a light residual treatment.

- Roof Voids and Subfloor areas
We will require access through a manhole or door openings, please ensure we have full access. We will apply a powder to control any insect activity through roof voids, wall cavities and underneath the house.

- Perimeters of the house
Exterior of the house will be sprayed with a chemical residual including areas such as windows, fence lines, garden areas, bins, sheds, roof spoutings and more!

What product do you use?

All our products are Lo-Odour and water based.

How long do we need to vacate the property?

We ask that you vacate the property for a minimum of 2 hours or until the chemical is dry. This also includes whilst we are treating the property. Weather on the day will determine a more accurate timeframe, your Technician will provide advice at the time.

What about my pets?

Any dogs will need to be relocated also for the same time of minimum 2 hours or until surface areas are completely dry. Inside cats will need to be removed from the property also for a minimum 2 hours or until dry.

Is it safe for the kids or pets to touch once everything is dry?

Once everything is dry it's then safe to proceed with normal activities.

Do you need to clean after the jobs have been completed?

Internally we recommend letting the chemical do its work for a minimum 2 weeks post treatment. A light mop is fine but we don't want to disturb the chemical too much.

When can I clean my windows?

We ask that you avoid cleaning windows 2-3 weeks after any treatment as it's still within the 2 week control period. You will see light streaks of residue but it's a water based product so need to worry about stains.

How often should I get my house treated?

Most of our clients like to have this done on average once every 6-12 months.

Will I still see any insects?

Up to 4 weeks post spray is not uncommon to have a little influx as we have disturbed them. You will notice a major difference after this period.

We do our best to fully exterminate the insects however the effectiveness is heavily reliant on the weather, surroundings and cleanliness of the property.